![]() ![]() Now that I'm in charge of the labs, tech shop, and help desk they all get to hear horror stories when I'm training them on how to react to really nasty viri, worms, malware, etc on computers. I was the onsite help desk when conficker rolled through our network. Once we see what's on there we determine if we need to scan their data and move it to another unit or not. ![]() ![]() If it's unknown or known to be really bad we unplug it and scan off CDs and then make no promises we can save their data. We always scan the pc without removing the user data first. We use that with our offsite people often as it's something they can easily understand without having to stay up to date on what's good and bad.ĭepending on if it's a known or unknown impacts on how we react. They can then click and read more from the webpage if they want to learn more. This works really well for those in my group who aren't as aware of what's good and bad as it gives a visual of red if most people have removed it or it is known as a bad software. I did get my group to start using shouldiremoveit as a way to see on some of the programs/junkware that gets installed if it is known to have malware or is normally removed. ![]() We have used Super Antispyware, spybot S&D, and adaware on occasion but rarely. ![]()
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